Privacy Policy
Last updated: March 2, 2025
Introduction
At PlanPal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal Information: This includes your name, email address, and other contact details you provide when creating an account.
- Academic Information: Courses, majors, schedules, and other academic planning data you create or import into our system.
- Payment Information: When you subscribe to PlanPal Pro, we collect payment details through our secure payment processor. We do not store complete credit card information on our servers.
- Usage Data: Information about how you interact with our platform, including features used, time spent, and preferences.
- Technical Data: This includes IP address, browser type, device information, and other technical details when you access our platform.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your subscription payments
- Personalize your experience with tailored content and features
- Communicate with you about updates, support, and promotional offers
- Analyze usage patterns to enhance our platform
- Protect against unauthorized access and security threats
- Comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and we use industry-standard encryption for data in transit.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party services to support our platform, including payment processors, analytics providers, and hosting services. These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our payment processing is handled by Stripe. Their use of your personal information is governed by their privacy policy, which can be viewed at https://stripe.com/privacy.
Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Deletion of your personal data
- Restriction of processing of your data
- Data portability
- Objection to processing of your data
To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date at the top will be revised. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@planpal.app